Frequently Asked Questions
Have questions? We’ve got you covered. Below you’ll find answers to common questions about our AI-powered mobile surveillance units, dealership and jobsite solutions, and dealer partnership program.
Questions About Our Units
What makes Duck View’s surveillance units different from traditional cameras?
Traditional cameras passively record; Duck View units actively prevent. Our AI-powered mobile surveillance units analyze behavior in real time, send instant alerts, and deter threats with audio warnings. You get 360° coverage, solar + LTE independence, and true crime prevention — not just footage.
How does AI detection actually work?
Our AI software recognizes behaviors like loitering, perimeter breaches, vehicle approach, and even suspicious pacing patterns. Instead of waiting for someone to review footage after a crime, our system interprets these actions instantly, triggers deterrents, and alerts you in real time.
Do I need internet or power on-site?
No. Our units operate fully off-grid using solar power and LTE connectivity. You don’t need trenching, wired power, or Wi-Fi, making them perfect for remote lots, overflow areas, and challenging locations.
Can I move or relocate the units easily?
Yes. Each unit is designed for mobility and flexibility. They can be redeployed across lots or sites as your needs change, without heavy equipment or downtime. You can adapt coverage as your inventory or operations grow.
How far can one unit cover?
A single unit with its 20-foot mast and 360° cameras can cover large lot sections typically up to 2-3 acres, depending on layout and sightlines. For complete perimeter security, units can be strategically placed to eliminate blind spots.
Are units solar-powered and LTE-connected?
Absolutely. Every Duck View unit runs on solar with battery backup and connects via LTE or wireless mesh. This ensures 24/7 uptime and independence from on-site infrastructure.
How quickly can they be deployed?
Duck View units are designed for rapid, hassle-free deployment. Each solar-powered, LTE-connected unit can be delivered and fully operational the same day, often in under an hour on-site. No trenching, cabling, or permanent power is required. The compact 5’ x 5’ footprint and 20-foot tall mast make them easy to position for maximum coverage, allowing your lot or jobsite to stay protected immediately.
What happens if someone tampers with a unit?
Our units have tamper detection built in. If someone approaches or tries to interfere, it triggers immediate alerts and can activate audio deterrents. Additionally, footage is securely stored and accessible even if a unit is damaged.
How does audio deterrence help prevent crime?
The built-in loudspeakers issue live or automated voice warnings as soon as suspicious activity is detected. This proactive approach scares off intruders in real time, preventing crime rather than simply recording it after the fact.
Can I access live feeds on my phone?
Absolutely. You can watch live feeds, receive real-time alerts, and review recordings directly from your phone, tablet, or desktop wherever you are, 24/7.
Do these help reduce insurance costs?
Yes. Many clients see reduced premiums and lower liability claims after deploying Duck View units. Insurers value proactive security that deters incidents and provides reliable evidence if something does happen.
What types of properties can they protect?
Duck View units are used for automotive dealerships, construction sites, retail lots, storage yards, fleet parking, and more. Anywhere you have high-value assets and open space, our system adds immediate protection.
How much do units cost?
Our pricing is flexible and designed to meet different operational needs and budgets. We offer lease and rental options, along with volume and commitment-based savings. To get an exact, tailored quote that fits your site, we invite you to speak directly with us. We’re committed to providing a highly competitive, affordable solution that delivers far more value than traditional guards or basic cameras.
Are there financing or rental options?
Yes. We offer flexible rental and leasing options to match your budget and operational needs. You can also explore multi-unit or long-term agreements for additional savings.
For Dealers & Integrators
How does the Duck View dealer program work?
Our dealer program is built to help you grow. You purchase units at exclusive wholesale pricing and offer them to your own clients either as rentals, leases, or sales, with full support from us.
What is the pricing structure for partners?
We offer preferred dealer pricing with volume incentives, allowing you to maximize profitability. Exact pricing depends on your commitment level and the number of units. We’re happy to walk you through a custom quote directly.
Do you offer support and training?
Absolutely. We provide full onboarding, installation training, live walkthroughs, and ongoing technical support. We’re committed to making sure your team feels confident every step of the way.
Can you help with marketing materials and sales enablement?
Yes. We offer co-branded marketing assets, pitch decks, product visuals, and technical data sheets. Our goal is to help you close deals faster and look professional in front of your clients.
Are there volume purchase incentives or discounts?
Yes. We provide volume-based discounts and custom pricing structures for larger commitments. We encourage you to discuss your expected volumes with us so we can create the best possible arrangement.
How fast can I get units delivered?
We build and ship from Utah, which allows for fast lead times. In-stock units can typically be prepared and shipped quickly to support urgent deployments.
Can partners lease or rent units to clients?
Yes. You have full flexibility to lease, rent, or sell units directly to your customers.
What ongoing support do dealers receive?
We provide ongoing technical support, software updates, and remote troubleshooting assistance. You’re not left on your own — we act as an extension of your team to ensure smooth operations.